Privacy Policy

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Richardson Plumber website, any related domains, content, features, and services we make available (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you may not access or use the Services. If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" will refer to that entity.

We may update these Terms from time to time in our sole discretion. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically.

2. User Agreements

By accessing or using the Services, you acknowledge and agree to the following:

• You are at least the age of majority in your jurisdiction or have obtained the consent of a parent or legal guardian to use the Services.
• Any information you provide to us, including through contact forms or service requests, will be accurate, complete, and current, and you will promptly update such information as necessary.
• You are responsible for maintaining the confidentiality of any information you use to access the Services and for all activities that occur under your access or as a result of your use.
• You understand that any quotes, estimates, or service descriptions provided through the Services are informational only and do not constitute a binding contract until confirmed in writing or through a signed work order or service agreement.

We reserve the right, at our sole discretion, to refuse service, terminate access, or remove or edit content if we believe a user is violating these Terms, applicable law, or acting in a manner that is harmful, deceptive, or inconsistent with the intended use of the Services.

You agree that any use of the Services will comply with all applicable local, state, national, and international laws, rules, and regulations, including but not limited to those related to consumer protection, privacy, and data security.

3. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree that you will not:

• Use the Services in any way that violates any applicable law or regulation, or that infringes, misappropriates, or violates any third party's rights.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
• Use any robot, spider, scraper, data-mining tool, or other automated means to access the Services for any purpose without our express written permission.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Use the Services to transmit or procure the sending of any unauthorized advertising, promotional materials, spam, or any other form of solicitation.
• Impersonate or attempt to impersonate Richardson Plumber, one of our employees, another user, or any other person or entity.
• Interfere with the proper working of the Services, or engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

We may monitor use of the Services to ensure compliance with these Terms. However, we do not undertake to review all material before it is posted on or transmitted through the Services, and we cannot ensure prompt removal of objectionable material after it has been posted. We shall not be liable for any action or inaction regarding transmissions, communications, or content provided by any user or third party.

4. Limitation of Liability

To the fullest extent permitted by applicable law, the Services and all content, materials, information, and functionality available through them are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

To the maximum extent permitted by law, in no event shall Richardson Plumber, its owners, employees, contractors, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to or use of, or inability to access or use, the Services;
• Any conduct or content of any third party on or related to the Services;
• Any content obtained from the Services; or
• Unauthorized access, use, or alteration of your transmissions or content.

In all cases, our total liability for any claims arising out of or relating to these Terms or the Services will be limited to the greater of (a) the amount you have paid to us, if any, for the Services giving rise to the claim during the twelve (12) months immediately preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

5. Contact Information

If you have any questions about these Terms, our Services, or how we handle your information, you may contact us using the details below: